Customer Service Representative

How to Succeed as a Customer Service Representative

by WorkFromHome on April 11, 2011

Achieving success as a customer service representative is simple. Notice the descriptive is simple, not easy. And that’s the truth. Working as a customer service representative can be one of the most rewarding jobs available anywhere. After all, if you want to see immediate results for your efforts, this is one job where instant results […]

A Career in Customer Service

by WorkFromHome on March 31, 2011

Customer service workers are the front line of a company’s relationship with the public. They deal with both phone calls and direct walk-in traffic. One of the primary purposes of the customer service representative is to direct potential customers to the correct source for information. The more a representative knows about the products and/or services […]